Delivery and Returns

Delivery

All orders placed before 2pm Mon-Fri are despatched the same day.

Delivery charges

To mainland UK and NI addresses:

Orders over £50
FREE

Orders under £50
STANDARD  £4.95  Royal Mail Tracked 48 (2-3 working days)*
EXPRESS     £5.95  Royal Mail Tracked 24 (1-2 working days)*

 

*Although the vast majority of packages do arrive within 48 hours, unfortunately Royal Mail tracked services do not offer a guaranteed delivery within 48 hours. 

Delivery costs

The cost of delivery includes the time it takes us to pack your order, the cost of the box or envelope and the cost of postage. We know that £4.95 can seem expensive for smaller orders but it does reflect what it actually costs us to send your order so it arrives with you in good condition. 

Proof of Delivery/Failed Deliveries

Occasionally, packages go missing even when there is proof of delivery. In these circumstances we are unable to claim any recompense from Royal Mail. We are unable to refund for missing goods in these circumstances, however, we will send a replacement free of charge.

Returns

We want you to be happy with our natural products but if you're not, we offer a no-quibble 28 day returns policy and the option of a refund or replacement product. Please email us at hello@breazehealth.com within 28 days of delivery to arrange a return.

Please note unwanted orders returned for a refund are made for the value of the goods and exclude original delivery charges. This does not affect your statutory rights.